Privacy Notice
Consumers
Yaspa takes the privacy of our consumers seriously. This notice explains how we collect, store, and protect your personal data when you use our instant bank payment services. It covers details on how we process your payment information, your rights under data protection laws, and how to contact us with any concerns.
Privacy Notice
Business & website
If you interact with Yaspa as a business client, partner, or website visitor, this notice explains how we handle your data. From handling inquiries and managing business relationships to website analytics and cookies, this section covers what data we collect, why we process it, and how we keep it secure.
Privacy Notice
Job applicants
Applying for a role at Yaspa? This notice outlines how we collect and use your personal information during the recruitment process. It includes details about pre-employment checks, data retention policies, and your rights as an applicant under the UK GDPR.
Terms and Conditions
Terms of Use
Businesses
A clear and enforceable agreement outlining how businesses engage with Yaspa’s commercial services. This covers the scope of our payment platform, security expectations, confidentiality, liability, termination rights, and governance under English law.
Terms of Use
End user
These terms govern how consumers interact with Yaspa when they choose to pay via open banking. They explain what Yaspa does (payments & account initiation), how transactions work, what happens if things go wrong, security best practices, and details on disputes and applicable law.
Complaints policy
Policy
Complaints
We’re committed to resolving complaints quickly, fairly, and transparently. This policy explains what to do if you’re unhappy with our services – whether you’re a business customer or an end user. It also includes key timelines, contact channels, and information on escalating your complaint to the Financial Ombudsman Service if needed.
Prevention of Slavery statement
Policy
Prevention of Slavery and Human Trafficking
Yaspa is committed to preventing modern slavery and human trafficking in all aspects of our business and supply chain. We uphold the highest ethical standards and require the same from all of our partners and suppliers.