Privacy notice
Consumers and business users
At Yaspa, we take privacy seriously — whether you’re a consumer making a payment or a business working with us. This notice explains what data we collect, why we process it, and how we keep it secure, along with your rights and how to reach us.
Privacy notice
Job applicants
Applying for a role at Yaspa? This policy outlines how we collect and use your personal information during the hiring process. It includes details about background checks, data retention policies, and your rights as an applicant under applicable US federal and state data protection and privacy laws.
Terms and conditions
Terms of use
Businesses
A clear and enforceable agreement outlining how businesses engage with Yaspa’s commercial services. This covers the scope of our payment platform, security expectations, confidentiality, liability, termination rights, and governance under English law.
Terms of use
End user
These terms govern how consumers interact with Yaspa when they choose to pay via open banking. They explain what Yaspa does (payments & account initiation), how transactions work, what happens if things go wrong, security best practices, and details on disputes and applicable law.
Complaints policy
Policy
Complaints
We’re committed to resolving complaints quickly, fairly, and transparently. This policy explains what to do if you’re unhappy with our services – whether you’re a business customer or an end user. It also includes key timelines, contact channels, and information on how to escalate your complaint, including external dispute resolution options where applicable.
Modern Slavery and Human Trafficking Statement
Policy
Modern Slavery and Human Trafficking Statement
Yaspa is committed to preventing modern slavery and human trafficking in all aspects of our business and supply chain. We uphold the highest ethical standards and require the same from all of our partners and suppliers.