Privacy Policies

Privacy notice - consumers
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‍Yaspa takes the privacy of our consumers seriously. This notice explains how we collect, store, and protect your personal data when you use our instant bank payment services. It covers details on how we process your payment information, your rights under data protection laws, and how to contact us with any concerns.

Read the full Consumer Privacy Notice

Privacy notice - business and website

‍If you interact with Yaspa as a business client, partner, or website visitor, this notice explains how we handle your data. From handling inquiries and managing business relationships to website analytics and cookies, this section covers what data we collect, why we process it, and how we keep it secure.

Read the full Business & Website Privacy Notice

Privacy notice - job applicants
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‍Applying for a role at Yaspa? This notice outlines how we collect and use your personal information during the recruitment process. It includes details about pre-employment checks, data retention policies, and your rights as an applicant under the UK GDPR.

Read the full Job Applicant Privacy Notice

Terms and conditions

Yaspa Terms of Service: Businesses

A clear and enforceable agreement outlining how businesses engage with Yaspa’s commercial services. This covers the scope of our payment platform, security expectations, confidentiality, liability, termination rights, and governance under English law.

Read the full Terms of Service: Businesses

Yaspa Terms of Service: End user

These terms govern how consumers interact with Yaspa when they choose to pay via open banking. They explain what Yaspa does (payments & account initiation), how transactions work, what happens if things go wrong, security best practices, and details on disputes and applicable law.

Read the full Terms of Service: End User‍

Cookie notice

A ‍simple, transparent overview of the cookies Yaspa uses on its site. This covers essential functionality, preferences, and analytics. It explains why we use them, how they operate, and how visitors can manage or opt out of cookie use.

Read the full Cookie notice‍

Complaints policy

‍‍We’re committed to resolving complaints quickly, fairly, and transparently. This policy explains what to do if you’re unhappy with our services - whether you're a business customer or an end user. It also includes key timelines, contact channels, and information on escalating your complaint to the Financial Ombudsman Service if needed.

Read the full Complaints policy‍