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With the rise of digital banking and other innovations, consumers are asking more from their banks – and many are voting with their feet. Grab a cuppa and put your feet up with our short podcast in which Citizen’s CEO, James Neville, joins personal finance reporter, Georgie Frost, to discuss how customer behaviour is changing as payments technology evolves. Listen-in as they cover these key questions:

• How are digital payments changing consumer behaviour?
• How far are we from a cashless society, and what does this mean for merchants and consumers alike?
• How can methods, like account-to-account payments, help reduce friction at the checkout?

Plus, bonus content from James about managing kids and their devices. And nope, not even tech CEOs have the answer.

If you’ve got a question about payments, we’d love to hear from you – and to learn more about how Citizen’s instant cardless payments transform the way people pay, watch this demo.

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Yaspa is the new name for Citizen. Read more on our rebrand here.